Virtual Assistant
ProAn assistant that only knows your business — and knows it well.
The Virtual Assistant is a chat widget on your site, powered by an AI model and grounded in a knowledge base you control: your published pages, uploaded documents, pasted text and, for shops, the product catalogue. Visitors ask in their own words; the assistant answers from your content, points them to the right page or product and falls back to a message you wrote when it doesn't know. It never improvises outside the material you gave it.
WHAT YOU GET
Your knowledge base
CMS pages sync automatically; add PDFs, documents, pasted text and crawled site pages. Remove a source and it is forgotten.
Grounded answers
Every reply is built from your sources — references, information and suggestions within your domain, nothing invented. You set the tone with a system prompt and a fallback message.
Fully customisable widget
Colours, fonts, corners, size, launcher, position and every label — or run it headless with your own interface.
Bring your own key
Connect your OpenAI or Anthropic account; you pick the model and pay the provider directly, with a monthly token budget as a cap.
Page awareness and e-commerce
The assistant knows which page the visitor is on and can show product cards with prices and availability.
One script tag
Embed it with a single line, preview it in the CMS before publishing, and watch usage month by month.
WHO IT’S FOR
For businesses whose visitors ask the same questions by email and phone. A separate product powered by SpaceBlock, part of SpaceBlock Pro.
PLAN & PRICE
Part of SpaceBlock Pro — €59/month per project
Or on its own as an add-on: €39/month. 20% off when paid yearly, VAT excluded.
GOES WITH
Brand Book
ProA living brand guide — tone of voice, logo, colours, typography, imagery and how to use every asset — published as its own site.
Insights
Basic + PlusFirst-party analytics: traffic, peak hours, pages of interest, behaviour, a click heat map and plain-language suggestions.
SDK & API
IncludedReact, Vue, Next.js or plain HTML — mark up your templates, fetch content as JSON, and let the CDN cache do the rest.
Want this on your site?
Tell us about the project and we’ll show you Virtual Assistant with your own content.